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Hotels & LeisureEMERGENCY RESPONSE PROGRAM MANAGEMENT Introduction Introduction
Preparedness is about more than stocking first aid kits. It is about having a complete program in place so that employees are fully prepared for injuries when they occur. Taking a few simple steps can also reduce the risk of litigation when things do go wrong. We are sure you'd agreed that real hospitality includes the safety of your guests. The FactsInjuries at hotels and leisure facilities are a fact of life. Organizations that operate fitness clubs and sporting venues need to be particularly alert to the possibility of injury and illness. One major concern is the occurrence of sudden cardiac arrest and strokes. Heart disease is the number one killer in Canada: Up to 40,000 Canadians die each year from sudden cardiac arrest. But can't we call 911 for medical assistance? Emergency medical service (EMS) professionals and firefighters save many people each year, but time delays keep them from saving many more. In cases of cardiac arrest, for example, help often arrives too late. In major Canadian centres, EMS typically arrives approximately 9 minutes after the call to 911, according to the Heart and Stroke Foundation of Canada. Those 9 minutes may cost someone their life. Brain damage can start to occur in 4 to 6 minutes. With every minute that passes, a victim's chances of survival are reduced by 10%.
The best way to ensure quick access is to have an AED on site, along with employees who are trained to use it. Many companies have recognized this and are choosing to put AEDs in strategic locations throughout their facilities. It makes sense: an AED can be purchased for less than the cost of a new computer-a minor expense when you consider it may save a life. Did you know the City of Calgary EMS department has recommended the deployment of AEDs throughout the city? You can read more about these devices and why they are so critical in the AED Programs section of this web site. Minimize injuries. Maximize Productivity. In 2003, the Alberta Government published a new Occupational Health and Safety Code that specifies how many of your employees should be trained in first aid, and describes the kind of emergency medical equipment that you need on site. But many hotels, resorts and leisure facilities today are moving beyond the minimum first aid training requirements and inviting all employees to learn the basics of emergency care. Small investments in proper first aid training and supplies could result in significant savings in the form of reduced Workers' Compensation claims, reduced liability and lower employee turnover. Is your organization prepared to save a life? The SolutionThe MediStat Complete Care program is a comprehensive solution for your hotel or leisure facility. There are four steps to the standard program. We can deliver the entire program or customize it depending on your specific needs.
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Emergency preparedness programs help you and your staff make the right choices when a guest or fellow employee is injured and requires medical attention. The programs are designed to give lay people the equipment and skills needed to react to a wide range of emergencies in the workplace, including sudden cardiac arrest, strokes, severe bleeding and fainting.
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A recent major study on public-access defibrillators found that when an AED is used on a casualty within the first three minutes, the survival rate is as high as 70%. And new international guidelines by cardiac care specialists state that the public should have access to defibrillation within five minutes. |
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